Description
Toby Reece is currently recruiting an experienced telephone sales exec to work in a busy sales environment in Burgess Hill, Sussex.
Starting salary £21,000 / £22,000. OTE £50,000 PA
Role responsibilities
Generating new business in line with the targets and objectives set.
Book new client training events comparing and evaluating course prerequisites with client qualifications, course availability and document the client’s expectations clearly to Training Services through accurate and proper registration of training.
Respond to client inquiries in a prompt and professional manner.
Diarizing recurrent training events and following up to ensure fulfilment.
Up-sell ancillary courses that add value to overall client training.
Negotiate pricing agreements with clients and make contract/pricing decisions based on set guidelines.
Monitor client training events through to completion and provide customer service.
Clearly communicate payment terms to clients and assist in collection of payments to include assisting with client check in and collect COD payments.
Proactively ensure fulfilment of the Company sales strategy and targets. Be motivated and ensure priority focus on key targets and personal drive toward exceeding those goals weekly/monthly/quarterly.
Prospecting for new clients as required.
Exceed client expectations through superior service, communication, and account follow up.
Successful handover of client to Account Executive to establish and maintain proactive positive relationships with clients within an assigned territory through direct personal relationships with clients.
Directly coordinate training commitments with the clients Services Department to provide a relevant product solution for clients.
Monitor training events through fruition and provide customer service as required.
Foster a seamless positive teamwork environment to ensure the sales organisation provides total client satisfaction. Provide backup for team members as needed and when required.
Supporting other members of the team when required.
Achieving sales targets
Responsible for ensuring accurate client data is entered into the CRM
If you are interested in applying for this role and believe you have suitable experience, please contact Toby Reece.
Please apply by sending your CV to Toby Reece
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